Notice of Special Meeting Change from 01-07-2020 to 01-16-2020
NOTICE OF SPECIAL MEETING
OF THE
MUNICIPAL SERVICES COMMISSION
RESCHEDULED FROM 1-7-2020 TO 1-16-2020
A special meeting of the Municipal Services Commission will be held Thursday, January 16, 2020 at 4:00 P.M. at the Commission’s office at 216 Chestnut Street, City of New Castle. The meeting will be to discuss converting aerial electric to underground on Delaware Street from Fourth Street to the Wharf and coordinating other utilities (Verizon/Comcast) conversion.
Efficiency Smart Presentation
https://www.efficiencysmart.org/new-castle-delaware
Home Energy Efficiency: Simple Ways You Can Save Energy and Money
Description: A chance to dispel myths and to learn simple ways to lower your home energy usage. We will highlight tips that can create surprising savings. We will also explain how to use the New Castle’s Efficiency Smart program to purchase discounted LEDs, or receive rebates for energy efficient purchases.
Speakers: Emily Greene, DEMEC Tom Coyle,
Efficiency Smart Date and Time: Wednesday, October 9 at 7:00.
Location: New Castle Library: 424 Delaware Street, New Castle, DE 19720
SAVE ENERGY, SAVE MONEY
Efficiency Smart provides energy efficiency services to the New Castle Community. Efficiency Smart is your one-stop resource to begin saving energy and money in your home or business. Click here for additional information
ROAD CLOSURES THIS WEEKEND
As part of Municipal Services Commission (MSC) Water Main Project portions of Delaware Street will be closed this weekend.
The intersection of 6th and Delaware Street will be closed beginning
Friday 6-21-19 evening approximately 6:00pm and is expected to
be opened by Monday 6-24-19 morning approximately 5:00am
Detours will be in effect throughout the weekend.
Please pay attention to detour signs.
There may be an increase in traffic due to the detours, the MSC appreciates your patience while improvements are made to the City’s water system. Please feel free to contact the customer service department with any questions at (302) 322-2330.
MSC’s Water Main Cleaning and Lining Project
We understand there has been some confusion regarding the Sewer Main relining project being performed by New Castle County with their contractor AM-Liner East, Inc. and the Municipal Services Commission (MSC) of the City of New Castle’s Water Main Cleaning and Lining Project performed by MSC’s contractor J. Fletcher Creamer (JFC). If you receive notifications regarding the projects please note the government agency and contractor to help avoid confusion.
The MSC project began Monday, June 10, 2019 and will include Delaware Street from 4th to 6th Street and East 4th Street from Delaware to Harmony Street. MSC’s contractor JFC is on-site installing temporary water mains to supply water to the residents on these streets. Once the lines are flushed and tested JFC will begin the process of transferring resident’s water service to the temporary system. It is anticipated this will be completed the week of June 17th. As a reminder, if you are connected to the temporary water system, you will not be charged for the water consumed during the project.
During the weekend starting June 21, 2019, MSC will be closing the intersection of 6th and Delaware Street to replace the water main. The work will start on Friday evening lasting through the weekend with the goal of reopening the intersection Monday morning. Rebuilding of the 4th and 5th Street intersections will begin the week of June 24, 2019.
The work schedule is subject to change due to weather related events and / or unforeseen complications. No Parking will be posted on these streets at various times throughout the project. The MSC appreciates everyone’s cooperation and understanding while the water system is improved. Please feel free to contact the customer service department with any questions at (302) 322-2330.
Update on MSC Water Main Project
Update on MSC Water Main Project
The April 24, 2019, Municipal Services Commission (MSC) Community meeting was fairly well attended and citizens had great questions. Since the meeting the Water Department has had success gaining access to customers’ homes to insure the temporary water service would function. The project is expected to begin on June 10, 2019. The 6th Street intersection portion of the project will require road closures and DelDOT has indicated the work should be done over a weekend. The tentative schedule is for the weekend of June 22nd and 23rd pending DelDOT’s approval.
The MSC appreciates everyone’s cooperation and understanding while the water system is improved. Please feel free to contact the customer service department with any questions at (302) 322-2330.
MSC Water Main Project Meeting Wednesday, April 24, 2019
MSC Water Main Project Meeting Wednesday, April 24, 2019
A reminder the Municipal Services Commission (MSC) will be having a Community Meeting on Wednesday April 24, 2019 from 5:00-6:00pm to present details regarding the cleaning and relining of the water main on Delaware St. that runs from 4th St. to 6th St. and the water main on East 4th St. that runs from Delaware St. to Harmony St. The meeting will be at the Court House.
Questions regarding the meeting should be directed to Customer Service at Municipal Services Commission (302) 322-2330.
MUNICIPAL SERVICES COMMISSION UTILIZES TYLER NOTIFY
Tyler Notify™ is a system connected to the Municipal Services Commission’s (MSC) Customer Service data base. It is designed to allow local governments/utilities to send messages and interact with citizens via their telephone. The MSC can create and send customized messages related to utility service, emergency incidents or community events.
Over the past couple of months, MSC staff has been working to set the system up and test the functionality. We have had success sending test messages and received some questions from citizens on the system. When you receive a call from 302-323-2330, you may be required to confirm you are an MSC customer by saying yes or pressing one. Please feel free to do so to receive the message. We realize many people receive unwanted phone calls and may be concerned this is an invalid call. If you are utilizing a mobile phone, it may be helpful to program 302-323-2330 in your phone as the MSC of City of New Castle so when it shows on your screen you will be able to identify us.
Now we need your help……we want to ensure we have the proper phone numbers for New Castle citizens so we can communicate with you when necessary. If you have received a test message over the past couple of months then you are most likely set up properly. If you want the message to be sent to a different phone number or you did not receive a phone call please contact our Customer Service Department at 302-323-2330 to provide a correct phone number.
We look forward to improving communications and bringing New Castle closer together.
Phone Issue
The Municipal Services Commission is currently experiencing phone issues. Please call 302-323-2331 to speak to a customer service representative.
MUNICIPAL SERVICES COMMISSION CONTINUES WORKING WITH FEDERAL AND STATE AGENCIES REGARDING PFAS CONTAMINANTS
NEWS RELEASE: In August 2014, the Municipal Services Commission (MSC) of the City of New Castle voluntarily placed their wells out of service due to the detection of the unregulated compounds Perflurorooctane Sulfonate (PFOS) and Perfluorooctanoic Acid (PFOA) in the City water supply. PFOS and PFOA are part of a group of chemicals known as per-and polyfluoroalkyl substances (PFAS). The MSC purchased water from Artesian Water Company until a temporary water treatment system could be put in place to remove the contaminates from the City’s water. After installing a 700 GPM Granular Activated Carbon System in November 2014, the MSC was able to begin pumping their wells again as the filter system removed the PFAS compounds to levels well below the EPA Provisional Health Advisory. In December 2015, MSC placed in service a permanent 1,100gpm Activated Carbon Filtration System to remove the PFAS compounds.
In 2015, the Delaware Department of Natural Resources & Environmental Control (DNREC) completed a Preliminary Assessment regarding the PFAS contamination and submitted a report to the EPA for review. Additional groundwater samples were taken by the EPA on the New Castle County Airport Property and on the adjacent Air National Guard Base property. Currently, the MSC is aware that the EPA & DNREC site inspection process is still underway. A remedial investigation will begin after the inspection is complete and then a remediation plan will be developed and agreed upon by the EPA and DNREC. Earlier this month, the acting EPA Administrator announced a First-Ever Comprehensive Nationwide PFAS Action Plan which will set Maximum Contaminant Levels (MCL) on PFOS and PFOA. Additionally, the Centers for Disease Control & Prevention (CDC) and the Agency for Toxic Substances and Disease Registry (ATSDR) have identified communities near current or former military installations to be part of exposure assessments to examine human exposure to per and polyfluoroalkyl substances (PFAS). New Castle County Delaware near the New Castle Air National Guard Base has been selected to be part of exposure assessments to examine human exposure to PFAS compounds. The assessments are expected to begin in 2019 and continue through 2020. The MSC will work with the CDC/ATSDR and all Federal and State agencies to ensure the City’s drinking water meets or exceeds all Federal and State of Delaware drinking water standards. Anyone with questions should feel free to contact the Municipal Services Commission at 323-2330.