The MSC is aware our electronic invoices are being blocked by email providers for gmail, hotmail, aol, and yahoo. Customers still have the ability to view invoices on the portal. Thank you for your patience while we resolve this issue.
IMPORTANT NOTICE TO OUR WATER CUSTOMERS There will be an interruption of water service on Friday, January 8th in the area of 9th Street, 10th Street, and Clayton Street. The interruption will be for repairing a water main leak at the intersection of 9th and Clayton Street. The outage is expected to last from 8:00am until 3:00pm, but could last longer due to unforeseen complications. The interruption may cause some discoloration of the water and allow air to enter the system. Should you experience these conditions, please run your water until it is clear and the air has escaped from […]
Your neighbors need your help. Although everyone has been impacted by the COVID-19 pandemic, some are now in crisis. City of New Castle residents who have lost their job or source of income are struggling to pay their bills and don’t know how they will meet their expenses over the next few weeks. As good friends and neighbors, we can help support our community to get through these difficult and uncertain times. In 2009, the Municipal Services Commission’s (MSC) created a New Castle Cares Fund at the Salvation Army in order to provide financial assistance to individuals who may have […]
DUE TO THE DECLARATION OF A STATE OF EMERGENCY FOR THE STATE OF DELAWARE DUE TO A PUBLIC HEALTH THREAT THE MARCH 19, 2020 MEETING HAS BEEN CANCELED AN APRIL MEETING DATE WILL BE DETERMINED
MUNICIPAL SERVICES COMMISSION CONTINUES WORKING WITH FEDERAL AND STATE AGENCIES REGARDING PFAS CONTAMINANTS
NEWS RELEASE: In August 2014, the Municipal Services Commission (MSC) of the City of New Castle voluntarily placed their wells out of service due to the detection of the unregulated compounds Perflurorooctane Sulfonate (PFOS) and Perfluorooctanoic Acid (PFOA) in the City water supply. PFOS and PFOA are part of a group of chemicals known as per-and polyfluoroalkyl substances (PFAS). The MSC purchased water from Artesian Water Company until a temporary water treatment system could be put in place to remove the contaminates from the City’s water. After installing a 700 GPM Granular Activated Carbon System in November 2014, the […]
NOTICE OF SPECIAL MEETING OF THE MUNICIPAL SERVICES COMMISSION A special meeting of the Municipal Services Commission, to discuss proposed Tariff changes related to billing errors will be held Monday, February 27, 2017 at 4:00 P. M. at the Commission’s office at 216 Chestnut Street, City of New Castle.