IMPORTANT UPDATE NOTICE FOR WATER CUSTOMERS ON HEWLETT, JANVIER, AND MEGGINSON AVENUES

IMPORTANT  UPDATE  NOTICE  TO  OUR WATER  CUSTOMERS

Hewlett, Janvier, and Megginson Avenues

Water Main Replacement Project Update #1

Project Description – Municipal Services Commission has awarded the water main replacement project to R.E. Pierson Construction Company who mobilized to the site on October 16^th to begin the water main replacement project.  The project includes replacement of approximately 1,800 linear feet of main within Janvier, Hewlett, and Megginson Avenues, installation of 3 new fire hydrants, and 32 water services being replaced from the main to the curb stop valves.

Work Schedule – The Contractors work schedule has been 4 – 10 Hour days per week or Monday through Thursday 6:00am to 5:00pm.  Fridays and Weekends are used to make up for rain days the Contractor is unable to work.  MSC and our Consulting Engineer have been on-site performing observing and inspecting the work being performed by the contractor to ensure it meets MSC Standards.

When making the final main tie-ins on Wilmington Road, Del DOT is requiring the contractor to perform this work during the over-night hours to meet safety and traffic control requirements.  You will receive advance notice from MSC of the next scheduled over-night work scheduled so you can plan accordingly.

Project Update – The water main has been installed and the contractor is working to get it placed in service.  Once in service, the contractor will begin the process of transferring customer’s services from the old main to the new main which is estimated to take 2 weeks.  During the individual service transfers, you may experience a short, temporary interruption of water supply to your home however this is only temporary.

Water Service Interruptions – MSC and the Contractor will provide advanced notice of any planned water service interruptions.  Due to unforeseen complications, both planned and / or unplanned outages may occur during the project.  Every effort will be made to minimize the duration of these outages.

Property Access – The Contractor is making every effort to maintain customer access to their driveway entrances and property.  City trash, recycling, and yard waste pickup have not been affected by the project.  Mail and package delivery has not been impacted by the project.

Road and Property Restoration – The Contractor will perform temporary roadway and yard restoration during the course of the project and at the end of the project final paving and roadway restoration will be performed.  Steel Plates may still be used throughout the duration of the project to cover open excavations.

Project Value and Goal – This $1.5 MM water main replacement project is being funded by a State of Delaware Drinking Water State Revolving Loan.  MSC applied for and was awarded the loan with full principle forgiveness.  The goal of this water main replacement project is to remove lead-joint pipe improving water quality, improve system hydraulics and fire protection, and reduce water loss due to frequent flushing.

MSC respectfully requests your cooperation during this water main replacement project and regrets any inconvenience it may cause to our customers.  Every effort possible will be taken to minimize disruption to our customers, however with a project of this size and complexity there will be temporary inconveniences that are unavoidable.

If you have a special need we should know about or give special consideration to, please contact Jay Guyer – Water Utility Manager or Ryan Jaeger – Water Utility Supervisor at 302-323-2333 or 302-323-2334 between 7:00am and 3:30pm, Monday through Friday.

Thank You.