POWER SAVERS ALERT

Date Posted: Monday, July 15th, 2024

Power Savers Alert!! Due to high temperatures and increasing energy demand, we are asking municipal electric customers to VOLUNTARILY reduce electric use today, Monday, July 15th. Power Saver Hours are from 3pm to 8pm. Customers are encouraged to lower their electric use during these hours to save money both now and later. Participation will lower electric use throughout the community and in return lower customers’ monthly electric costs and reduce utility energy costs over time. The more people that participate, the bigger the impact. Customers can help by taking simple steps such as: Turn off unused electric devices and unplug […]




About the City of New Castle Municipal Services Commission

Date Posted: Thursday, July 23rd, 2015

The Municipal Services Commission is a publicly owned utility for the benefit of the residents of New Castle and as such is operated for their benefit. Its mission is to provide superior water and electric service and reliability to its customers at competitive rates. The commission invests in public safety with the installation and maintenance of public street lighting and fire protection. The commission helps support the community and local government by providing financial support and the donation of materials, equipment and labor. It is also proud to support many community organizations.




KENMORE WASHER AND DRYER FOR SALE SEALED BIDS WILL BE ACCEPTED THRU FRIDAY, JUNE 28, 2024 BY 1:00PM

Date Posted: Friday, June 21st, 2024

7 year old Kenmore washer and dryer, dryer works washer does not.  All sealed bids should be sent to 216 Chestnut Street, New Castle, DE 19720 by  1:00pm Friday, June 28, 2024 .  




POWER SAVERS ALERT – JUNE 18

Date Posted: Tuesday, June 18th, 2024

Due to high temperatures and increasing energy demand, we are asking municipal electric customers to VOLUNTARILY reduce electric use today, Tuesday, June 18th.  Power Saver Hours are from 3 pm to 7 pm. Customers are encouraged to lower their electric use during these hours to save money both now and later. Participation will lower electric use throughout the community and in return lower customer’s monthly electric costs and reduce utility energy costs over time. The more people that participate, the bigger the impact.  Customers can help by taking simple steps such as: Air dry clothes instead of using the dryer. […]




NOTICE: ANNUAL FIRE HYDRANT FLUSHING TO START ON MONDAY, JUNE 03,2024

Date Posted: Tuesday, May 28th, 2024

N O T I C E   Municipal Services Commission 2024 Annual Hydrant Flushing Program     The Municipal Services Commission Water Department will begin our annual Fire Hydrant Flushing Program on Monday, June 3rd.  Flushing will begin at 7:30am and end at 3:00pm Monday through Friday taking approximately 10 business days to complete.  Our Hydrant Flushing Program is important to our water system and is an integral part of our goal to deliver the safest and highest quality water possible.  Additionally, it ensures fire protection is available by testing the operation of our hydrants.   The Municipal Services Commission […]




MSC increases the Power Purchase Adjustment (PPA)

Date Posted: Tuesday, May 7th, 2024

We regret to inform you of a 3.8% increase in electric rates, following closely on a recent rate adjustment. Changes in state and federal energy policies have led to the retirement of older coal plants and the delay in new renewable energy plants coming online, reducing power supply and increasing costs. All electric customers on the Delmarva Peninsula will be affected, with an expected $177 million impact over 12 months. Due to our partial ownership of Beasly Power Plant, MSC’s impact will be lower, at $271,130.67 annually, roughly a 3.38% increase, still maintaining the lowest residential electric rate in the […]




2007 CHEVROLET SILVERADO FOR SALE SEALED BIDS WILL BE ACCEPTED THRU FRIDAY, MAY 03, 2024 BY 1:00PM

Date Posted: Friday, April 26th, 2024

Truck Description: 2007 Chevrolet Silverado – 3500 HD Dual Rear Wheels – 2WD Extended Cab – 6.0l V – 8, Auto Transmission – Utility Body with Auto Crane Mileage:  70,200 Well Maintained and Clean Work Truck All sealed bids should come to 216 Chestnut Street, New Castle, DE 19720. The Auction reserve price is $13,500.00




MSC ADMINISTRATIVE OFFICE WILL BE CLOSING AT 10:00AM ON THURSDAY, APRIL 25, 2024. WE WILL RESUME REGULAR BUSINESS HOURS FRIDAY, APRIL 25,2024

Date Posted: Monday, April 22nd, 2024

MSC ADMINISTRATIVE OFFICE WILL BE CLOSING AT 10:00AM ON THURSDAY, APRIL 25, 2024. WE WILL RESUME REGULAR BUSINESS HOURS FRIDAY, APRIL 25,2024




MSC OFFICES WILL BE CLOSED FRIDAY, MARCH 29, 2024. WE WILL REOPEN FOR REGULAR BUSINESS HOURS MONDAY, APRIL 01,2024

Date Posted: Wednesday, March 27th, 2024


POWER OUTAGE ON JACQUETTE – We are aware of a power outage on Jacquette, our crews are on site.  Estimated return of service 3-4pm

Date Posted: Monday, March 18th, 2024


A LETTER TO OUR CUSTOMERS FROM COMMISSIONER DAVID ATHERTON

Date Posted: Wednesday, February 7th, 2024

Dear MSC Customer,    We know that our citizens need a voice in spending their hard-earned money. Our forefathers understood that local control of the utilities is far better than paying an investor-owned utility whose first concern is turning a profit. Local control ensures our common goal of reliability, quality customer service, and low cost.    With the 16.8% inflation over the last 3 years, utilities will need to make rate adjustments.   Even after our modest rate increase (average $5.71 a month), MSC currently has the second lowest residential rates in the state.    On the other hand, our neighboring […]