MSC ADMINISTRATIVE OFFICE MAIN ENTRANCE WILL BE UNDER CONSTRUCTION THE WEEK OF OCTOBER 13TH THROUGH OCTOBER 17TH
Date Posted: Monday, September 15th, 2025MSC ADMINISTRATIVE OFFICE MAIN ENTRANCE WILL BE UNDER CONSTRUCTION THE WEEK OF OCTOBER 13TH THROUGH OCTOBER 17TH. PAYMENTS DURING THIS WEEK SHOULD BE MADE ONLINE OR BY MAIL, THERE WILL BE NO ACCESS TO THE DROP BOX. MSC STAFF WILL BE AVAILABLE TO ASSIST CUSTOMERS VIA PHONE (302)323-2330 AND EMAIL (msccustomerservice@newcastlemsc.delaware.gov).
About the City of New Castle Municipal Services Commission
Date Posted: Thursday, July 23rd, 2015The Municipal Services Commission is a publicly owned utility for the benefit of the residents of New Castle and as such is operated for their benefit. Its mission is to provide superior water and electric service and reliability to its customers at competitive rates. The commission invests in public safety with the installation and maintenance of public street lighting and fire protection. The commission helps support the community and local government by providing financial support and the donation of materials, equipment and labor. It is also proud to support many community organizations.
REFUNDS FROM INDIAN RIVER CLOSURE TO BE CREDITED TO MSC CUSTOMERS WITH AUGUST BILLING
Date Posted: Tuesday, August 26th, 2025Thanks to the advocacy work on behalf of the MSC and our customers by the Delaware Municipal Electric Corporation (DEMEC). MSC received a refund in the amount of $182,000 for a portion of costs paid related to the closing of the Indian River Power Plant. At their July meeting, the Commissioners of the MSC unanimously voted to return these funds to MSC’s customers in the form of a one-time, negative power purchase adjustment on the August billing. This credit will show on customer’s bills as “IR REFUND.” The amount of your credit is based on your kWh consumption from July […]
POWER SAVERS ALERT
Date Posted: Wednesday, July 30th, 2025Power Savers Alert!! Due to high temperatures and increasing energy demand, we are asking municipal electric customers to VOLUNTARILY reduce electric use today, Wednesday, July 30th , 2025. Power Saver Hours are from 3 pm to 7 pm. Customers are encouraged to lower their electric use during these hours to save money both now and later. Participation will lower electric use throughout the community and in return lower customers’ monthly electric costs and reduce utility energy costs over time. The more people that participate, the bigger the impact. Customers can help by taking simple steps such as: Air dry […]
HYDRANT FLUSHING
Date Posted: Monday, May 19th, 2025N O T I C E Municipal Services Commission 2025 Annual Hydrant Flushing Program The Municipal Services Commission Water Department will begin our annual Fire Hydrant Flushing Program on Monday, June 2nd. Flushing will begin at 7:30am and end at 3:00pm Monday through Friday taking approximately 10 business days to complete. Our Hydrant Flushing Program is important to our water system and is an integral part of our goal to deliver the safest and highest quality water possible. Additionally, it ensures fire protection is available by testing the operation of our hydrants. The Municipal Services Commission […]
FOR SALE: 2008 CHEVROLET SILVERADO 3500 HD REGULAR CAB UTILITY TRUCK
Date Posted: Thursday, March 13th, 2025FOR SALE Vehicle Cost: $9,500.00 2008 Chevrolet Silverado 3500HD Regular Cab Utility Truck Mileage is 78,850 2 Wheel Drive, Dual Rear Wheels 6.0L V-8 with Automatic Transmission Tommy Lift Gate with 1,600LB Lift Capacity Truck has been well maintained and is in good condition. Maintenance history and records are included with truck. SEALED BIDS SHOULD BE BROUGHT TO 216 CHESTNUT STREET, NEW CASTLE, DE 19720 BY FRIDAY MARCH 28, 2025 ATTN: KEN NATALE
DUE TO THE INCLEMENT WEATHER MSC ADMINISTRATIVE OFFICE WILL OPEN AT 10:00AM TODAY WEDNESDAY, FEBRUARY 12, 2025.
Date Posted: Wednesday, February 12th, 2025NEWS RELEASE: ELECTRIC AND WATER RATE INCREASES
Date Posted: Thursday, January 23rd, 2025For Immediate Release 01/23/24 ELECTRIC AND WATER RATE INCREASES The Municipal Services Commission (MSC) completed a Cost-of-Service Study and rate designs with Utility Financial Solutions (UFS) a national firm specializing in rate designs and cost projections for municipally owned utilities. The cost to serve our customers continues to increase due to increasing regulations and energy policies set at the state and federal level. The study showed a need for an additional 7.2% revenue for the electric utility and 8.0% increase in water utility revenues in order to maintain the system and levels of service the Commission’s customers […]
FYE 2026 PROPOSED BUDGET
Date Posted: Wednesday, December 4th, 2024FYE 2026 BUDGET REQUEST
INTERNET OUTAGE
Date Posted: Thursday, November 14th, 2024Comcast has informed us there is a system wide outage that is affecting our area. This outage affects are computer and phone system. MSC offices are open.
KENMORE WASHER AND DRYER FOR SALE SEALED BIDS WILL BE ACCEPTED THRU FRIDAY, JUNE 28, 2024 BY 1:00PM
Date Posted: Friday, June 21st, 20247 year old Kenmore washer and dryer, dryer works washer does not. All sealed bids should be sent to 216 Chestnut Street, New Castle, DE 19720 by 1:00pm Friday, June 28, 2024 .