NEWS RELEASE MSC INCREASES THE POWER PURCHASE ADJUSTMENT (PPA)

Date Posted: Thursday, December 14th, 2023

MSC increases the Power Purchase Adjustment (PPA) The Municipal Services Commission (MSC) is increasing the Power Purchase Adjustment (PPA) on their electric rates. The PPA is a mechanism that Electric Utilities use when there is an unexpected increase in power supply costs but needs time to appropriately design an electric rate. The current PPA is $0.0082 per kwh and will increase by $0.00704 per kwh. Increasing the PPA will impact the average residential electric customer approximately $5.20 per month. Over the last year and a half Delaware rate payers have been required to pay for The Indian River Power Plant […]




IMPORTANT UPDATE NOTICE TO OUR WATER CUSTOMERS Hewlett, Janvier, and Megginson Avenues Water Main Replacement Project Update #3

Date Posted: Friday, December 8th, 2023

C U S T O M E R    N O T I C E     Project Update – The new water main tie-in work on Wilmington Road has been completed.  All new water main work is now in service.  The Contractor will begin Milling and Paving on Hewlett, Janvier, and Megginson Avenues on Monday, December 11th and plans to be completed by Friday, December 15th.  During this time there will be No Parking on the roadway from 6:00am till 6:00pm while the contractor completes this road work.  Please plan accordingly while this work gets completed. Final topsoil, seeding, and […]




NEWS RELEASE WATER METER REPLACEMENT

Date Posted: Monday, November 13th, 2023

NEWS RELEASE   WATER METER REPLACEMENT   The Municipal Services Commission (MSC) is coming to the end of its electric and water meter replacement project. The batteries in the existing water meter communication modules have been failing. The meters still read accurately but it requires a manual read. Many customers have been providing the manual read each month but on other meters, staff has to visit the meter each month to get billing reads or estimate the read. This is a very time-consuming process for staff and an inconvenience to our customers. The new system will allow customers and staff […]




URGENT NOTICE – ELECTRIC SERVICES WERE DISCONNECTED TO CUSTOMERS WHO HAVE NOT SCHEDULED WATER METER REPLACEMENT

Date Posted: Wednesday, November 8th, 2023

On Wednesday, November 8, 2023 MSC began disconnecting services to customers who have not scheduled to have their water meters replaced. Pursuant to the tariff of the MSC, customers are required to provide access to their water meters to the MSC and its agents. Three postcards were mailed by MSC’s contractor, additionally, MSC sent a letter via USPS and several automated phone notifications. Affected customers must call 1-866-965-0658 to schedule an appointment between the hours of 8:30 am and 7:30 pm Monday-Thursday, 8:00 am and 6:30 pm on Fridays or Saturday from 9:00 am to 2:00 pm. Once an appointment […]




IMPORTANT UPDATE NOTICE FOR WATER CUSTOMERS ON HEWLETT, JANVIER, AND MEGGINSON AVENUES

Date Posted: Tuesday, November 7th, 2023

IMPORTANT  UPDATE  NOTICE  TO  OUR WATER  CUSTOMERS   Hewlett, Janvier, and Megginson Avenues   Water Main Replacement Project Update #1   Project Description – Municipal Services Commission has awarded the water main replacement project to R.E. Pierson Construction Company who mobilized to the site on October 16th to begin the water main replacement project.  The project includes replacement of approximately 1,800 linear feet of main within Janvier, Hewlett, and Megginson Avenues, installation of 3 new fire hydrants, and 32 water services being replaced from the main to the curb stop valves.   Work Schedule – The Contractors work schedule has […]




10-24-2023 MSC OFFICES ARE OPEN OUR TELEPHONES AND INTERNET ARE DOWN

Date Posted: Tuesday, October 24th, 2023

10-24-2023 MSC OFFICES ARE OPEN BUT OUR INTERNET AND TELEPHONES ARE DOWN




POWER SAVERS ALERT

Date Posted: Wednesday, September 6th, 2023

Power Savers Alert!! Due to high temperatures and increasing energy demand, we are asking municipal electric customers to VOLUNTARILY reduce electric use today, Wednesday, September 6th. Power Saver Hours are from 3pm to 7pm. Customers are encouraged to lower their electric use during these hours to save money both now and later. Participation will lower electric use throughout the community and in return lower customers’ monthly electric costs and reduce utility energy costs over time. The more people that participate, the bigger the impact. Customers can help by taking simple steps such as: Using a programable thermostat to regulate the […]




MSC Offices Closed September 4th

Date Posted: Thursday, August 31st, 2023

MSC Offices will be closed on Monday, September 4th in observance of Labor Day. Offices will re-open at 7:30 am on Tuesday, September 5th. 




FOR SALE: 1995 INGERSOLL RAND MODEL 780T PAVING MACHINE

Date Posted: Thursday, August 24th, 2023

MSC is accepting sealed bids for a 1995 Ingersoll Rand Model 780T Paving Machine. Interested parties may contact Dave Bennett at dbennet@newcastlemsc.delaware.gov to schedule a time to inspect the paving machine. Sealed bids must be received by 1:00 pm on September 15, 2023 at the Commission’s Administrative Offices at 216 Chestnut Street, New Castle DE 19720.    




MSC Offices Closed 8/4

Date Posted: Wednesday, August 2nd, 2023

MSC’s offices will be closed on Friday, August 4, 2023 for a company meeting.