EFFICIENCY SMART’S ENERGY FOR GOOD CONTEST
Date Posted: Monday, February 7th, 2022Help a local New Castle MSC nonprofit win! Comment on Efficiency Smart’s Facebook post with the name of your favorite New Castle MSC human services nonprofit to nominate it to win up to $5,000 in energy efficiency improvements! ENERGY SMART ENERGY FOR GOOD Efficiency Smart has launched the Energy for Good contest on its Facebook page where residents can nominate a local human services nonprofit (examples include: emergency assistance organizations, food pantries, domestic violence shelters, disaster relief shelters, youth services agencies, agencies serving developmentally disabled populations, and senior services agencies) to win up to $5,000 in energy efficiency improvements. Nonprofits […]
WATER OFF TO REPAIR WATER MAIN BREAK 600 BLOCK OF CHERRY STREET
Date Posted: Wednesday, January 19th, 2022The MSC has turned off the water to repair a water main break on 600 block of Cherry Street.
SCAM ALERT – CONNECTIVE POWER/DELMARVA POWER
Date Posted: Tuesday, January 4th, 2022If you receive a call from Connective or Delmarva Power in regards to shut off due to non payment, please do not give out your account information. Call our office at 302-323-2330
IMPORTANT NOTICE TO OUR WATER CUSTOMERS
Date Posted: Thursday, December 9th, 2021There will be an interruption of water service on Friday, December 10th for a broken curb valve on Clark Street between 6th and 7th street. The outage is expected to last from 8:00am until 10:00am, but could last longer due to unforseen complications. In the event of heavy or steady rain, the outage may be rescheduled. Water Interruption Clark Street 12-10-2021
ELECTRONIC INVOICE
Date Posted: Tuesday, November 23rd, 2021The MSC is aware our electronic invoices are being blocked by email providers for gmail, hotmail, aol, and yahoo. Customers still have the ability to view invoices on the portal. Thank you for your patience while we resolve this issue.
ALERT EXPERIENCING TECHNICAL DIFFICULTIES WITH OUR PHONE SYSTEM
Date Posted: Thursday, September 2nd, 2021We are currently experiencing tehcnical difficuties with our phone system.
Efficiency Smart Tip Jar Campaign for Restaurants
Date Posted: Monday, June 7th, 2021Help your favorite local and independently owned restaurant in New Castle win up to $1000 in energy efficiency improvements from Efficiency Smart! Comment on Efficiency Smart’s Facebook post with the name and town of your favorite local restaurant to nominate it. You will also be automatically entered for a chance to win a $50 gift card to the restaurant you nominated. TipJarContest_Flyer_New-Castle
NEWS RELEASE – WATER RATES TO BE INCREASED
Date Posted: Monday, April 12th, 2021NEWS RELEASE Contact: Pamela A. Patone Phone: 302-323-2330 E-mail: patonep@newcastlemsc.delaware.gov For Immediate Release 4/9/21 WATER RATES TO BE INCREASED Municipal Services Commission’s (MSC) rate design consultant, Utility Financial Solutions (UFS), recommended a 5% overall water revenue increase after reviewing the cost of service study. There will be no changes in the MSC electric rates. The water rate increase will be effective with the April 2021 bills and results in an average residential customer experiencing an increase in their monthly bill of approximately $2.60. MSC is sensitive to customers experiencing additional financial burden during this […]
Job Posting – Comptroller-Public Utility
Date Posted: Thursday, April 8th, 2021Comptroller The Municipal Services Commission (MSC) is the Electric and Water Utility serving the City of New Castle, Delaware. The MSC is searching for a Comptroller with non-profit/government accounting experience. The successful candidate will have experience in financial statement preparation and analysis, payroll/human resource functions, budget preparation and leadership skills. Knowledge of government administration, utility management and regulatory requirements is a plus. The Comptroller will have a Bachelor’s degree in accounting (or related field) with 5+ years of experience. CPA preferred but not required. Competitive wages and attractive benefit package. Interested candidates should e-mail resumes to stubbsmj@newcastlemsc.delaware.gov by May 23, […]
MSC ADMINISTRATIVE OFFICE WILL OPEN AT 10AM JANUARY 07, 2022
Date Posted: Monday, February 1st, 2021Due to the inclement weather The Municipal Services Administrative offices will open at 10am, Friday, January 07 2022