IMPORTANT UPDATE NOTICE FOR WATER CUSTOMERS ON HEWLETT, JANVIER, AND MEGGINSON AVENUES
Date Posted: Tuesday, November 7th, 2023
IMPORTANT UPDATE NOTICE TO OUR WATER CUSTOMERS Hewlett, Janvier, and Megginson Avenues Water Main Replacement Project Update #1 Project Description – Municipal Services Commission has awarded the water main replacement project to R.E. Pierson Construction Company who mobilized to the site on October 16th to begin the water main replacement project. The project includes replacement of approximately 1,800 linear feet of main within Janvier, Hewlett, and Megginson Avenues, installation of 3 new fire hydrants, and 32 water services being replaced from the main to the curb stop valves. Work Schedule – The Contractors work schedule has […]
About the City of New Castle Municipal Services Commission
Date Posted: Thursday, July 23rd, 2015
The Municipal Services Commission is a publicly owned utility for the benefit of the residents of New Castle and as such is operated for their benefit. Its mission is to provide superior water and electric service and reliability to its customers at competitive rates. The commission invests in public safety with the installation and maintenance of public street lighting and fire protection. The commission helps support the community and local government by providing financial support and the donation of materials, equipment and labor. It is also proud to support many community organizations.
NEWS RELEASE WATER METER REPLACEMENT
Date Posted: Monday, November 13th, 2023
NEWS RELEASE WATER METER REPLACEMENT The Municipal Services Commission (MSC) is coming to the end of its electric and water meter replacement project. The batteries in the existing water meter communication modules have been failing. The meters still read accurately but it requires a manual read. Many customers have been providing the manual read each month but on other meters, staff has to visit the meter each month to get billing reads or estimate the read. This is a very time-consuming process for staff and an inconvenience to our customers. The new system will allow customers and staff […]
URGENT NOTICE – ELECTRIC SERVICES WERE DISCONNECTED TO CUSTOMERS WHO HAVE NOT SCHEDULED WATER METER REPLACEMENT
Date Posted: Wednesday, November 8th, 2023
On Wednesday, November 8, 2023 MSC began disconnecting services to customers who have not scheduled to have their water meters replaced. Pursuant to the tariff of the MSC, customers are required to provide access to their water meters to the MSC and its agents. Three postcards were mailed by MSC’s contractor, additionally, MSC sent a letter via USPS and several automated phone notifications. Affected customers must call 1-866-965-0658 to schedule an appointment between the hours of 8:30 am and 7:30 pm Monday-Thursday, 8:00 am and 6:30 pm on Fridays or Saturday from 9:00 am to 2:00 pm. Once an appointment […]
10-24-2023 MSC OFFICES ARE OPEN OUR TELEPHONES AND INTERNET ARE DOWN
Date Posted: Tuesday, October 24th, 2023
10-24-2023 MSC OFFICES ARE OPEN BUT OUR INTERNET AND TELEPHONES ARE DOWN
FOR SALE: 2 GRINDERS
Date Posted: Monday, September 25th, 2023
MSC is accepting separate sealed bids for each grinder. Sealed bids must be received by 1:00 pm on September 30, 2023 at the Commission’s Administrative Offices at 216 Chestnut Street, New Castle DE 19720.
POWER SAVERS ALERT
Date Posted: Wednesday, September 6th, 2023
Power Savers Alert!! Due to high temperatures and increasing energy demand, we are asking municipal electric customers to VOLUNTARILY reduce electric use today, Wednesday, September 6th. Power Saver Hours are from 3pm to 7pm. Customers are encouraged to lower their electric use during these hours to save money both now and later. Participation will lower electric use throughout the community and in return lower customers’ monthly electric costs and reduce utility energy costs over time. The more people that participate, the bigger the impact. Customers can help by taking simple steps such as: Using a programable thermostat to regulate the […]
MSC Offices Closed September 4th
Date Posted: Thursday, August 31st, 2023
MSC Offices will be closed on Monday, September 4th in observance of Labor Day. Offices will re-open at 7:30 am on Tuesday, September 5th.
FOR SALE: 1995 INGERSOLL RAND MODEL 780T PAVING MACHINE
Date Posted: Thursday, August 24th, 2023
MSC is accepting sealed bids for a 1995 Ingersoll Rand Model 780T Paving Machine. Interested parties may contact Dave Bennett at firstname.lastname@example.org to schedule a time to inspect the paving machine. Sealed bids must be received by 1:00 pm on September 15, 2023 at the Commission’s Administrative Offices at 216 Chestnut Street, New Castle DE 19720.
MSC Offices Closed 8/4
Date Posted: Wednesday, August 2nd, 2023
MSC’s offices will be closed on Friday, August 4, 2023 for a company meeting.
Offices Closed Monday, May 29 in observance of Memorial Day
Date Posted: Thursday, May 25th, 2023
MSC offices will be closed on Monday, May 29, 2023 in observance of Memorial Day.