It’s on the House!

Date Posted: Thursday, November 16th, 2017

LED Lighting Coupon: The MSC of the City of New Castle is proud to partner with the Delaware Municipal Electric Corporation (DEMEC) and Ronny’s Garden World to offer you $2 off one string of LED holiday lights. As you begin decorating for the holiday season, consider LED lighting to save both money and energy. All you need to do is print out the coupon below and start saving!

MSC of the City of New Castle Celebrates Public Power Week

Date Posted: Friday, September 29th, 2017

The MSC of the City of New Castle, in partnership with the Delaware Municipal Electric Corporation, is excited to celebrate Public Power Week October 1-7. Check out this video to learn more about the benefits of living in a public power community!

MSC Recognized at DEMEC 23rd Annual Dinner

Date Posted: Tuesday, September 26th, 2017

MSC Commission President, Dr. Roy Sippel, and General Manager, Pam Patone, received a Certificate of Recognition on behalf of the MSC of the City of New Castle at the DEMEC Annual Dinner last week. The MSC received this recognition to acknowledge their national award for being in the top 25% of utilities for reliability.  

Announcing MSC of the City of New Castle Kids Coloring Contest

Date Posted: Wednesday, September 6th, 2017

(New Castle, DE) — To celebrate Public Power Week, the MSC of the City of New Castle in partnership with the Delaware Municipal Electric Corporation (DEMEC) is inviting children ages 5 – 9 years old whose parent(s) or guardian(s) are MSC of the City of New Castle customers, to participate in the MSC of the City of New Castle Kids Coloring Contest. Those who enter have a chance to win a prize package including a Family Four-Pack of tickets to the Delaware Children’s Museum, coloring books, stickers, a water color paint book and more! Children are encouraged to have fun […]

On-Line Bill Payment Out of Service until further notice

Date Posted: Thursday, August 31st, 2017

Effective immediately,the MSC’s On-Line Bill Payment service through PNC Bank has been placed out of service until further notice.

Back to School Energy Saving Tips

Date Posted: Tuesday, August 29th, 2017

  As you begin your back to school routine, don’t forget these simple tips to help you save energy while you’re away!


Date Posted: Wednesday, May 17th, 2017

Check it out the MSC has a new look starting on the June 19, 2017 billing.  We hope you enjoy our new customer friendly format.

MSC Receives Certificate of Excellence Award

Date Posted: Tuesday, May 2nd, 2017

And the award goes to… The New Castle Municipal Services Commission (MSC) recently received a Certificate of Excellence from the American Public Power Association (APPA) for their reliability performance. As one of only 120 public power utilities in the nation to receive this prestigious award, New Castle MSC has done incredible work to strengthen their reliability. Public power utilities nationwide, including the New Castle MSC, use APPA’s eReliability Tracker to receive reliability-related benchmarking information to analyze outage information. Utilities were chosen by APPA through a comparison of their outage records and national data gathered by the Energy Information Administration (EIA). […]

Date Posted: Monday, April 3rd, 2017

MUNICIPAL SERVICES COMMISSION REDUCES ELECTRIC RATES The Municipal Services Commission has approved a rate reduction for ALL Electric Rates.  The reduction equates to a 2% decrease in energy charges for residential customers.  A credit will reflect on customer’s bills as a negative Power Purchase Adjustment in the amount of ($0.0023) per kWh.  A customer that uses 1,ooo kWh per month would see a credit in the amount of ($2.30) on their monthly electric bill.

About the City of New Castle Municipal Services Commission

Date Posted: Thursday, July 23rd, 2015

The Municipal Services Commission is a publicly owned utility for the benefit of the residents of New Castle and as such is operated for their benefit. Its mission is to provide superior water and electric service and reliability to its customers at competitive rates. The commission invests in public safety with the installation and maintenance of public street lighting and fire protection. The commission helps support the community and local government by providing financial support and the donation of materials, equipment and labor. It is also proud to support many community organizations.

MSC Special Meeting

Date Posted: Monday, February 27th, 2017

NOTICE OF SPECIAL MEETING OF THE MUNICIPAL SERVICES COMMISSION A special meeting of the Municipal Services Commission, to discuss proposed Tariff changes related to billing errors will be held Monday, February 27, 2017 at 4:00 P. M. at the Commission’s office at 216 Chestnut Street, City of New Castle.