Coronavirus (COVID-19) Information More Info

Special Notice due to Coronavirus (COVID -19) HELP YOUR NEIGHBOR AFFECTED BY COVID-19

Date Posted: Wednesday, March 18th, 2020

Your neighbors need your help. Although everyone has been impacted by the COVID-19 pandemic, some are now in crisis. City of New Castle residents who have lost their job or source of income are struggling to pay their bills and don’t know how they will meet their expenses over the next few weeks. As good friends and neighbors, we can help support our community to get through these difficult and uncertain times. In 2009, the Municipal Services Commission’s (MSC) created a New Castle Cares Fund at the Salvation Army in order to provide financial assistance to individuals who may have […]




About the City of New Castle Municipal Services Commission

Date Posted: Thursday, July 23rd, 2015

The Municipal Services Commission is a publicly owned utility for the benefit of the residents of New Castle and as such is operated for their benefit. Its mission is to provide superior water and electric service and reliability to its customers at competitive rates. The commission invests in public safety with the installation and maintenance of public street lighting and fire protection. The commission helps support the community and local government by providing financial support and the donation of materials, equipment and labor. It is also proud to support many community organizations.




MSC ADMINISTRATIVE OFFICE WILL OPEN AT 9:30 a.m. February 19, 2021

Date Posted: Friday, February 19th, 2021

Due to the inclement weather, The Municipal Services Commission Adminsitrative Office will open at 9:30 a.m today.




MSC ADMINISTRATIVE OFFICE CLOSED FEBRUARY 18,2021

Date Posted: Monday, February 1st, 2021

Due to the inclement weather The Municipal Services Administrative offices will be closed today, February 18, 2021




W A T E R S E R V I C E I N T E R R U P T I O N N O T I C E

Date Posted: Thursday, January 7th, 2021

IMPORTANT NOTICE TO OUR WATER CUSTOMERS There will be an interruption of water service on Friday, January 8th in the area of 9th Street, 10th Street, and Clayton Street. The interruption will be for repairing a water main leak at the intersection of 9th and Clayton Street.  The outage is expected to last from 8:00am until 3:00pm, but could last longer due to unforeseen complications.  The interruption may cause some discoloration of the water and allow air to enter the system.  Should you experience these conditions, please run your water until it is clear and the air has escaped from […]




POWER OUTAGE

Date Posted: Thursday, October 1st, 2020

Update Municipal Services Commission Electric Crews are aware of a power outage in the area of RT 273 (Frenchtown Road) and Centerpoint Boulevard affecting Centerpoint Park.  We are assessing the issue and working to restore to power as safely and quickly as possible.  Currently we do not have an estimatede restoration time.  We appreciate your understanding and will update this notice as we  gather more information.




Power Savers Alert:

Date Posted: Monday, July 6th, 2020

    Power Savers Alert: Due to expected high temperatures and high energy demand, we are asking municipal electric customers to VOLUNTARILY reduce electric use today, Thursday, August 27th. Power Saver Hours are from 3:00pm to 6:00pm. Customers are encouraged to lower their electric use during these hours to save money both now and later. Participation will lower electric use throughout the community and in return lower customers’ monthly electric costs and reduce utility energy costs over time. The more people that participate, the bigger the impact. Customers can help by taking simple steps such as: Delay using major appliances […]




MSC MEETING 03-19-2020 CANCELED

Date Posted: Friday, March 13th, 2020

DUE TO THE DECLARATION OF A STATE OF EMERGENCY FOR THE STATE OF DELAWARE DUE TO A PUBLIC HEALTH THREAT THE MARCH 19, 2020 MEETING HAS BEEN CANCELED AN APRIL MEETING DATE WILL BE DETERMINED    




Notice of Special Meeting Change from 01-07-2020 to 01-16-2020

Date Posted: Tuesday, January 7th, 2020

NOTICE OF SPECIAL MEETING OF THE MUNICIPAL SERVICES COMMISSION RESCHEDULED FROM 1-7-2020 TO 1-16-2020 A special meeting of the Municipal Services Commission will be held Thursday, January 16, 2020 at 4:00 P.M. at the Commission’s office at 216 Chestnut Street, City of New Castle. The meeting will be to discuss converting aerial electric to underground on Delaware Street from Fourth Street to the Wharf and coordinating other utilities (Verizon/Comcast) conversion.     




Efficiency Smart Presentation

Date Posted: Wednesday, September 18th, 2019

https://www.efficiencysmart.org/new-castle-delaware Home Energy Efficiency: Simple Ways You Can Save Energy and Money   Description: A chance to dispel myths and to learn simple ways to lower your home energy usage. We will highlight tips that can create surprising savings. We will also explain how to use the New Castle’s Efficiency Smart program to purchase discounted LEDs, or receive rebates for energy efficient purchases. Speakers: Emily Greene, DEMEC Tom Coyle,  Efficiency Smart Date and Time: Wednesday, October 9 at 7:00. Location:  New Castle Library: 424 Delaware Street, New Castle, DE 19720




SAVE ENERGY, SAVE MONEY

Date Posted: Monday, August 5th, 2019

Efficiency Smart provides energy efficiency services to the New Castle Community.  Efficiency Smart is your one-stop resource to begin saving energy and money in your home or business.  Click here for additional information