MSC ADMINISTRATIVE OFFICE WILL BE CLOSED MEMORIAL DAY MONDAY, MAY 27, 2024

Date Posted: Monday, May 20th, 2024


MSC increases the Power Purchase Adjustment (PPA)

Date Posted: Tuesday, May 7th, 2024

We regret to inform you of a 3.8% increase in electric rates, following closely on a recent rate adjustment. Changes in state and federal energy policies have led to the retirement of older coal plants and the delay in new renewable energy plants coming online, reducing power supply and increasing costs. All electric customers on the Delmarva Peninsula will be affected, with an expected $177 million impact over 12 months. Due to our partial ownership of Beasly Power Plant, MSC’s impact will be lower, at $271,130.67 annually, roughly a 3.38% increase, still maintaining the lowest residential electric rate in the […]




A LETTER TO OUR CUSTOMERS FROM COMMISSIONER DAVID ATHERTON

Date Posted: Wednesday, February 7th, 2024

Dear MSC Customer,    We know that our citizens need a voice in spending their hard-earned money. Our forefathers understood that local control of the utilities is far better than paying an investor-owned utility whose first concern is turning a profit. Local control ensures our common goal of reliability, quality customer service, and low cost.    With the 16.8% inflation over the last 3 years, utilities will need to make rate adjustments.   Even after our modest rate increase (average $5.71 a month), MSC currently has the second lowest residential rates in the state.    On the other hand, our neighboring […]




About the City of New Castle Municipal Services Commission

Date Posted: Thursday, July 23rd, 2015

The Municipal Services Commission is a publicly owned utility for the benefit of the residents of New Castle and as such is operated for their benefit. Its mission is to provide superior water and electric service and reliability to its customers at competitive rates. The commission invests in public safety with the installation and maintenance of public street lighting and fire protection. The commission helps support the community and local government by providing financial support and the donation of materials, equipment and labor. It is also proud to support many community organizations.




2007 CHEVROLET SILVERADO FOR SALE SEALED BIDS WILL BE ACCEPTED THRU FRIDAY, MAY 03, 2024 BY 1:00PM

Date Posted: Friday, April 26th, 2024

Truck Description: 2007 Chevrolet Silverado – 3500 HD Dual Rear Wheels – 2WD Extended Cab – 6.0l V – 8, Auto Transmission – Utility Body with Auto Crane Mileage:  70,200 Well Maintained and Clean Work Truck All sealed bids should come to 216 Chestnut Street, New Castle, DE 19720. The Auction reserve price is $13,500.00




MSC ADMINISTRATIVE OFFICE WILL BE CLOSING AT 10:00AM ON THURSDAY, APRIL 25, 2024. WE WILL RESUME REGULAR BUSINESS HOURS FRIDAY, APRIL 25,2024

Date Posted: Monday, April 22nd, 2024

MSC ADMINISTRATIVE OFFICE WILL BE CLOSING AT 10:00AM ON THURSDAY, APRIL 25, 2024. WE WILL RESUME REGULAR BUSINESS HOURS FRIDAY, APRIL 25,2024




MSC OFFICES WILL BE CLOSED FRIDAY, MARCH 29, 2024. WE WILL REOPEN FOR REGULAR BUSINESS HOURS MONDAY, APRIL 01,2024

Date Posted: Wednesday, March 27th, 2024


POWER OUTAGE ON JACQUETTE – We are aware of a power outage on Jacquette, our crews are on site.  Estimated return of service 3-4pm

Date Posted: Monday, March 18th, 2024


FOR SALE: MUELLER 100 1/2″-2″ & MUELER CC 2″- 6″ TAPPING MACHINES

Date Posted: Wednesday, January 31st, 2024

MSC is accepting separate sealed bids for each tapping Machine   Sealed bids must be received by 1:00 pm on February 9, 2024 at the Commission’s Administrative Offices at 216 Chestnut Street, New Castle DE 19720.                  




WATER and ELECTRIC RATES TO BE INCREASED

Date Posted: Monday, January 22nd, 2024

WATER and ELECTRIC RATES TO BE INCREASED – Municipal Services Commission’s (MSC) rate design consultant, Utility Financial Solutions (UFS), recommended a 10% overall water revenue increase and a 0.8% overall electric revenue increase after reviewing the financial projection. These rate increase will be effective with the February 1, 2024 bills and results in an average residential customer experiencing an increase in their monthly bill of approximately $5.71.  The MSC is sensitive to customers experiencing additional financial burden, please reach out to the customer service department at 302-323-2330 to find out about agencies that provide assistance.




Fiscal Year 2025 Requested Budget

Date Posted: Monday, January 8th, 2024

The requested budget that will presented at the January 18, 2024 meeting of the Municipal Services Commission can be viewed by clicking the link below.  Summary Budget Request