FOR SALE: MUELLER 100 1/2″-2″ & MUELER CC 2″- 6″ TAPPING MACHINES
Date Posted: Wednesday, January 31st, 2024MSC is accepting separate sealed bids for each tapping Machine Sealed bids must be received by 1:00 pm on February 9, 2024 at the Commission’s Administrative Offices at 216 Chestnut Street, New Castle DE 19720.
WATER and ELECTRIC RATES TO BE INCREASED
Date Posted: Monday, January 22nd, 2024WATER and ELECTRIC RATES TO BE INCREASED – Municipal Services Commission’s (MSC) rate design consultant, Utility Financial Solutions (UFS), recommended a 10% overall water revenue increase and a 0.8% overall electric revenue increase after reviewing the financial projection. These rate increase will be effective with the February 1, 2024 bills and results in an average residential customer experiencing an increase in their monthly bill of approximately $5.71. The MSC is sensitive to customers experiencing additional financial burden, please reach out to the customer service department at 302-323-2330 to find out about agencies that provide assistance.
Fiscal Year 2025 Requested Budget
Date Posted: Monday, January 8th, 2024The requested budget that will presented at the January 18, 2024 meeting of the Municipal Services Commission can be viewed by clicking the link below. Summary Budget Request
NEWS RELEASE MSC INCREASES THE POWER PURCHASE ADJUSTMENT (PPA)
Date Posted: Thursday, December 14th, 2023MSC increases the Power Purchase Adjustment (PPA) The Municipal Services Commission (MSC) is increasing the Power Purchase Adjustment (PPA) on their electric rates. The PPA is a mechanism that Electric Utilities use when there is an unexpected increase in power supply costs but needs time to appropriately design an electric rate. The current PPA is $0.0082 per kwh and will increase by $0.00704 per kwh. Increasing the PPA will impact the average residential electric customer approximately $5.20 per month. Over the last year and a half Delaware rate payers have been required to pay for The Indian River Power Plant […]
IMPORTANT UPDATE NOTICE TO OUR WATER CUSTOMERS Hewlett, Janvier, and Megginson Avenues Water Main Replacement Project Update #3
Date Posted: Friday, December 8th, 2023C U S T O M E R N O T I C E Project Update – The new water main tie-in work on Wilmington Road has been completed. All new water main work is now in service. The Contractor will begin Milling and Paving on Hewlett, Janvier, and Megginson Avenues on Monday, December 11th and plans to be completed by Friday, December 15th. During this time there will be No Parking on the roadway from 6:00am till 6:00pm while the contractor completes this road work. Please plan accordingly while this work gets completed. Final topsoil, seeding, and […]
NEWS RELEASE WATER METER REPLACEMENT
Date Posted: Monday, November 13th, 2023NEWS RELEASE WATER METER REPLACEMENT The Municipal Services Commission (MSC) is coming to the end of its electric and water meter replacement project. The batteries in the existing water meter communication modules have been failing. The meters still read accurately but it requires a manual read. Many customers have been providing the manual read each month but on other meters, staff has to visit the meter each month to get billing reads or estimate the read. This is a very time-consuming process for staff and an inconvenience to our customers. The new system will allow customers and staff […]
URGENT NOTICE – ELECTRIC SERVICES WERE DISCONNECTED TO CUSTOMERS WHO HAVE NOT SCHEDULED WATER METER REPLACEMENT
Date Posted: Wednesday, November 8th, 2023On Wednesday, November 8, 2023 MSC began disconnecting services to customers who have not scheduled to have their water meters replaced. Pursuant to the tariff of the MSC, customers are required to provide access to their water meters to the MSC and its agents. Three postcards were mailed by MSC’s contractor, additionally, MSC sent a letter via USPS and several automated phone notifications. Affected customers must call 1-866-965-0658 to schedule an appointment between the hours of 8:30 am and 7:30 pm Monday-Thursday, 8:00 am and 6:30 pm on Fridays or Saturday from 9:00 am to 2:00 pm. Once an appointment […]
IMPORTANT UPDATE NOTICE FOR WATER CUSTOMERS ON HEWLETT, JANVIER, AND MEGGINSON AVENUES
Date Posted: Tuesday, November 7th, 2023IMPORTANT UPDATE NOTICE TO OUR WATER CUSTOMERS Hewlett, Janvier, and Megginson Avenues Water Main Replacement Project Update #1 Project Description – Municipal Services Commission has awarded the water main replacement project to R.E. Pierson Construction Company who mobilized to the site on October 16th to begin the water main replacement project. The project includes replacement of approximately 1,800 linear feet of main within Janvier, Hewlett, and Megginson Avenues, installation of 3 new fire hydrants, and 32 water services being replaced from the main to the curb stop valves. Work Schedule – The Contractors work schedule has […]
10-24-2023 MSC OFFICES ARE OPEN OUR TELEPHONES AND INTERNET ARE DOWN
Date Posted: Tuesday, October 24th, 202310-24-2023 MSC OFFICES ARE OPEN BUT OUR INTERNET AND TELEPHONES ARE DOWN
MSC Offices Closed September 4th
Date Posted: Thursday, August 31st, 2023MSC Offices will be closed on Monday, September 4th in observance of Labor Day. Offices will re-open at 7:30 am on Tuesday, September 5th.