ALERT EXPERIENCING TECHNICAL DIFFICULTIES WITH OUR PHONE SYSTEM

Date Posted: Thursday, September 2nd, 2021

We are currently experiencing tehcnical difficuties with our phone system.  




Efficiency Smart Tip Jar Campaign for Restaurants

Date Posted: Monday, June 7th, 2021

Help your favorite local and independently owned restaurant in New Castle win up to $1000 in energy efficiency improvements from Efficiency Smart! Comment on Efficiency Smart’s Facebook post with the name and town of your favorite local restaurant to nominate it. You will also be automatically entered for a chance to win a $50 gift card to the restaurant you nominated. TipJarContest_Flyer_New-Castle




NEWS RELEASE – WATER RATES TO BE INCREASED

Date Posted: Monday, April 12th, 2021

NEWS RELEASE   Contact:         Pamela A. Patone Phone:           302-323-2330 E-mail:            patonep@newcastlemsc.delaware.gov For Immediate Release 4/9/21       WATER RATES TO BE INCREASED   Municipal Services Commission’s (MSC) rate design consultant, Utility Financial Solutions (UFS), recommended a 5% overall water revenue increase after reviewing the cost of service study.  There will be no changes in the MSC electric rates.  The water rate increase will be effective with the April 2021 bills and results in an average residential customer experiencing an increase in their monthly bill of approximately $2.60.  MSC is sensitive to customers experiencing additional financial burden during this […]




Job Posting – Comptroller-Public Utility

Date Posted: Thursday, April 8th, 2021

Comptroller The Municipal Services Commission (MSC) is the Electric and Water Utility serving the City of New Castle, Delaware.  The MSC is searching for a Comptroller with non-profit/government accounting experience. The successful candidate will have experience in financial statement preparation and analysis, payroll/human resource functions, budget preparation and leadership skills.  Knowledge of government administration, utility management and regulatory requirements is a plus.  The Comptroller will have a Bachelor’s degree in accounting (or related field) with 5+ years of experience.  CPA preferred but not required. Competitive wages and attractive benefit package.  Interested candidates should e-mail resumes to stubbsmj@newcastlemsc.delaware.gov by May 23, […]




MSC ADMINISTRATIVE OFFICE WILL OPEN AT 10AM JANUARY 07, 2022

Date Posted: Monday, February 1st, 2021

Due to the inclement weather The Municipal Services Administrative offices will open at 10am, Friday, January 07 2022




W A T E R S E R V I C E I N T E R R U P T I O N N O T I C E

Date Posted: Thursday, January 7th, 2021

IMPORTANT NOTICE TO OUR WATER CUSTOMERS There will be an interruption of water service on Friday, January 8th in the area of 9th Street, 10th Street, and Clayton Street. The interruption will be for repairing a water main leak at the intersection of 9th and Clayton Street.  The outage is expected to last from 8:00am until 3:00pm, but could last longer due to unforeseen complications.  The interruption may cause some discoloration of the water and allow air to enter the system.  Should you experience these conditions, please run your water until it is clear and the air has escaped from […]




POWER OUTAGE

Date Posted: Thursday, October 1st, 2020

Update Municipal Services Commission Electric Crews are aware of a power outage in the area of RT 273 (Frenchtown Road) and Centerpoint Boulevard affecting Centerpoint Park.  We are assessing the issue and working to restore to power as safely and quickly as possible.  Currently we do not have an estimatede restoration time.  We appreciate your understanding and will update this notice as we  gather more information.




Special Notice due to Coronavirus (COVID -19) HELP YOUR NEIGHBOR AFFECTED BY COVID-19

Date Posted: Wednesday, March 18th, 2020

Your neighbors need your help. Although everyone has been impacted by the COVID-19 pandemic, some are now in crisis. City of New Castle residents who have lost their job or source of income are struggling to pay their bills and don’t know how they will meet their expenses over the next few weeks. As good friends and neighbors, we can help support our community to get through these difficult and uncertain times. In 2009, the Municipal Services Commission’s (MSC) created a New Castle Cares Fund at the Salvation Army in order to provide financial assistance to individuals who may have […]




MSC MEETING 03-19-2020 CANCELED

Date Posted: Friday, March 13th, 2020

DUE TO THE DECLARATION OF A STATE OF EMERGENCY FOR THE STATE OF DELAWARE DUE TO A PUBLIC HEALTH THREAT THE MARCH 19, 2020 MEETING HAS BEEN CANCELED AN APRIL MEETING DATE WILL BE DETERMINED    




Notice of Special Meeting Change from 01-07-2020 to 01-16-2020

Date Posted: Tuesday, January 7th, 2020

NOTICE OF SPECIAL MEETING OF THE MUNICIPAL SERVICES COMMISSION RESCHEDULED FROM 1-7-2020 TO 1-16-2020 A special meeting of the Municipal Services Commission will be held Thursday, January 16, 2020 at 4:00 P.M. at the Commission’s office at 216 Chestnut Street, City of New Castle. The meeting will be to discuss converting aerial electric to underground on Delaware Street from Fourth Street to the Wharf and coordinating other utilities (Verizon/Comcast) conversion.